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You're almost done! Please remember that you must visit the PayPal site and submit payment in order to receive a confirmation. The confirmation ensures tour participation and a copy must be surrendered on the day of check in.
If you do not have a PayPal account, you will need to set up an account by clicking on the Sign Up Now button at www.paypal.com. After registering with PayPal, click on the Send Money tab to proceed with payment. Be sure to include cpshrpaypal@cps.k12.il.us in the recipient's email textbox. Once you hit submit, you are done and will receive a payment/tour confirmation. Please note that it may take up to one week to verify payment and registration.
Rescheduling
Please email discovertours@cps.k12.il.us, to notify us of your decision to reschedule no less than twenty-one (21) business days prior to the confirmed tour date. The email should state your name, the date to be cancelled and new tour date you would like to secure.
Please note that spaces fill quickly, so have in mind one primary date and an alternate (in case your first preference is full). You will receive notification of change/status within 48 hours.
Cancellation Policy
Cancellation requests must be submitted via email ONLY to discovertours@cps.k12.il.us. The refund penalties below will apply. The email correspondence must include:
- Registrant's Name
- Phone Number
- Tour Date to be Cancelled
- Amount of Refund Request
U.S. Mail, telephone calls or walk-in cancellations will not be accepted.
Refund Policy
Please review the following refund statement before registering for the tour. Purchasing a tour confirms your awareness and agreement of CPS' refund polices and procedures.
If unexpected circumstances should arise and impact your plans, we would be glad to assist you with rescheduling, cancellation and/or refund of fees, if eligible. Procedures are as follows:
Refund Penalties
Cancellation is not final until communication has been returned. The following penalties will apply for cancellations received in written format via email:
- Requests received within 30 calendar days of receipt of your payment and 10 business days prior to the event will receive a refund of 100%.
Examples:
(a.) If you register and submit payment on April 28th for the June 3rd tour, cancellation must occur by May 18th - 10 business days PRIOR to the event.
(b.) If you register and submit payment in December for the May 6th tour, you are eligible for refund within 30 calendar days of payment. After the 30th day, you are NOT eligible for refund.
- Registration and payments made within 10 business days of the event are NOT eligible for refund.
Example:
(c.) If you register for the April 17th tour within 10 days of the tour, you are NOT eligible for cancellation or REFUND.
- No shows are not eligible for a refund.
Example:
(d.) If you register for the February 4th tour and you do not show up on the day of the tour, you are NOT eligible for a REFUND.
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