Upon submittal of this request you will receive a notification of receipt from Prometric via email, print the notification out and complete the roster. The email must be used by the facility requesting testing as the batch cover sheet.
It’s important to reach out to all of your candidates to ensure they are receiving their ATT letters. If you find this not to be the case, have the candidate(s) reach out to our Registration and Scheduling department at (800) 805-9128 as their applications were most likely marked incomplete. This is another reason getting your applications in on time is important.
No changes will be made to rosters after the 5 business day mark before your scheduled event. Please do not wait until your rosters come out to discover you have candidates missing as at that point we will most likely be unable to have them added to that event.
Tips** Top reasons applications are being marked incomplete:
- Missing name change documents
- Missing or incorrect training completion date
- Missing or incorrect training route
- Missing ADA packet (must be accompanied with IEP