Request a Reimbursement

Prometric will review requests and email decisions to candidates within 7-10 business days of receipt unless further research and/or documentation are required. Reimbursement requests made via phone will not be accepted.

Loss of wages will not be reimbursed per the Prometric refund policy.

Requests for reimbursements must be made within 30 days after the scheduled test event.

First Name *

Last Name *

Email Address *

Phone Number with Country Code *

Alternate Phone Number with Country Code

Address Line 1 *

Address Line 2

City *

State/Province

Zip/Postal Code

Testing Region *

Testing Client *

Test Code or Test Name

Test Confirmation # *

Incident/Ticket/Case Number

Amount Requesting

Airfare (US$)

Mileage (actual miles)

Hotel (US$)

Other (US$)

Reason for the request (be specific) *

Upload receipts/supporting documents

NOTE: Please do not include any credit card information when submitting this form or attachments.