Dial Fusion Prospect Questionnaire

Please complete the following form with complete and accurate information so that we may properly qualify and recommend the best solution for your business needs.  Upon submission, one of our Account Managers will reach out to you as soon as possible.

Business (Company) Information


Business (Company) Contact Person Information


Please select all of the products you are interested in: *
Are you familiar with Vicidial? *
If you are familiar with ViciDial, did you host yourself or purchase through another vendor? *
Where is your center calling geographically? *
Estimated size of Contact Center (active agents per day) *
Estimated Hourly Call Volume: *
How many concurrent calls do you expect for your campaign? (This is the total number of active calls at the same time for your campaign including both inbound and outbound calls) *
Will you need CPS (Calls Per Second) greater than 10? *
Do you need a toll-free number? *
Do you need a group of local area code phone numbers? *
There are approximately 350 local area codes in the United States. Availability Varies. Do you need the same quantity of numbers for ALL available area codes OR would you like to place a custom order with specific quantities per area code? *
To build a custom list of local area code numbers (LTG), please download and complete the LTG Order Form HERE.  This form contains a list of each area code and their corresponding City, State and Timezone.  Please enter a number (quantity) for each area code desired in the column labeled "Quantity".  The top right section will calculate estimated cost when complete.
Once you have completed the order form, please save a copy for yourself and then upload the saved file in the field provided.

Do your agents work remotely or are they all in a single location like an office? *
If single location (office), please list all of the public IP addresses below: *
Do you generate your own leads or do you purchase from vendors? *
Will you need any custom fields for your leads? *
Will the agents be blended (both inbound and outbound calls)? *
Do you need assistance in designing call flow (routing both inbound & outbound)? *
What type of calls are your agents handling? *
Will you need to set up API feeds for real time lead insertion or do you plan to manually load files/lists as needed? *
Will your agents be transferring calls to an outside vendor (buyer of live calls)? *
If yes, do you use a pay per call system like Ringba or Invoca and need a URL set up to pass data for transfers?
Will your agents be transferring internally to specific agents (closers) - within the same campaign or to separate campaign? *
Please tell us how you heard about Dial Fusion: *
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