Reservation Change Request

Reservation changes is a manual process for our team and we require 24 hours to make those changes and to repost your booking for resale. Requests made within that window especially on sold out dates may not be honored.

If Snow Trails closes for any reason we can credit, refund or reschedule your need.

Credit is put on a Gift Card which can be used for online and on site purchases including but not limited to, season passes, reservations for tubing & skiing, food & beverage, lessons and our retail store. Gift Cards do not expire.

First and Last Name of the person who made the purchase, most likely you! *

Find the Transaction Locator Number from your original confirmation e-receipt. It's located under the bar code.

Arrival Date of Current Booking * +

Booking/Transaction Locator *

What are you requesting? *

RESCHEDULE: I need to change my booking date to a date NOT sold out.

CREDIT: I need my purchase put on a Gift Card. No reschedule date at this time.

REFUND: I am requesting a refund (only available if Snow Trails closes for any reason).

What is your Reservations Request Change for? *

Children's Program

Skiing or Snowboarding

Tubing or Glow Tubing

Please select three possible dates of rebooking. For those selecting new dates please return to our eCommerce to see available dates and time on the calendar you can consider. www.snowtrails.com/buynow

Rules include:

*We will not rebook to sold out dates and times.
*Please note when demand is high for requests (such as poor weather) our team could have a backlog of several days to process.

1st Choice for New Date +

2nd Choice for New Date +

3rd Choice for New Date +

We are currently ONLY allowing refunds for:

Skiing related reservations that were canceled between December 26th and January 4th

Tubing related resevations that were canceled between January 1st thru 17th

I would like my Gift Card Credit... *

Placed on a physical Gift Card that I can pick up Will Call at Guest Services

I would like my Gift Card number emailed to me for Online Purchases

Additional Information/Notes:

Your eMail Address *