Request for refund
Animal fees (Dogs only*) – If your registered dog has died or been desexed on or before 28 February of the current registration period, you can apply for a partial refund of the registration fee.
Please note, if advising Council after 28 February that your dog has died before 28 February, proof of death is required (vet certificate, pet cremation certificate etc.) in order for a partial refund to be processed.
*Cats are not elligible for refunds upon becoming desexed/deceased as they come under a small fee approval to the property, unlike dogs who hold a registration.
Registration payments made through council’s website (using BPoint) will be refunded to the card used to make the payment. All other payments will be refunded by direct bank deposit.