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PLEASE READ THE FOLLOWING

BUILDING RECORDS AND PLANNING RECORDS

Planning Services holds both building and planning records. It is important to note that building and planning records deal with two separate aspects of a development. The key points to note are that:

Building records relate to the assessment of each structure against the Building Code of Australia. Documents typically held within a building file include:

  • the application for building works
  • permits/decision notices
  • associated construction plans
  • structural engineering certificates and inspection certificates (including the "building final" or "certificate of classification").

Planning records relate to the assessment of the proposed works and/or use against the relevant local planning instruments, e.g. planning scheme. The availability of documentation is subject to the provisions of the Planning Act 2016 and may include:

  • application forms
  • planning report
  • engineering reports
  • decision notice
  • approved plans.

DELIVERY METHODS

A link to the documents will be emailed to you. You must download the documents within 28 working days of receiving the email.

GOVERNMENT AND DEFENCE HOUSING

Council may not hold copies of records for properties previously or currently owned by a State or Federal Government entity, including, but not limited to, Defence Housing Australia and the Department of Housing and Public Works etc. State and Federal Government entities are exempt from providing these records to the Local Government Authority.

OTHER TERMS AND CONDITIONS

All information is supplied on the basis that no responsibility for losses occasioned to person or entity acting or refraining from acting in reliance upon the plans or information is accepted by Townsville City Council or its staff. Unsuccessful and cancelled searches will incur an unsuccessful/cancellation fee. A surcharge of 0.5% applies to credit card transactions.

INFORMATION PRIVACY ACT

Personal information contained within the requested building and planning records may be deleted subject to the requirements of the Information Privacy Act 2009

RIGHT TO INFORMATION REQUEST

Requests outside the scope of a standard building or planning record search will need to be lodged as a right to information request. For further information on your rights to lodge under the Right to Information Act 2009 and the appropriate lodgement forms please visit our Right to Information and Information Privacy page. If you intend to lodge a right to information request do not proceed with completing the form below.

PRIVACY COLLECTION NOTICE

You are providing personal information which will be used for the purpose of delivering services and carrying out council business. Your personal information is handled in accordance with the Information Privacy Act 2009 and will be accessed by persons who have been authorised to do so. Your information will not be given to any other person or agency unless you have given us permission or the disclosure is required by law.

Have you read and do you accept the terms and conditions? *

APPLICANT DETAILS
Are you an Individual or a Business requesting the file? *




PROPERTY DETAILS FOR THE SEARCH
 
Is this request associated with a property listing or sale?
 *

Please choose a building type and/or planning records above.
BUILDING RECORDS - RESIDENTIAL
(E.g. detached house, duplex, ancillary buildings and pools)

Note:
 Unsuccessful searches and cancelled requests will not incur the below charges; however an unsuccessful/cancellation fee of $22 will apply.

Residential building approval (Class 1 and 10) E.g. detached house, duplex, ancillary buildings and pools.

The building records service includes the preparation of a digital file (in PDF format) redacted in accordance with the Information Privacy Act 2009.

"Full building records request" for residential building approval records where the applicant is the recorded property owner for the same property (as per rating information) the applicant may be entitled to a 50% discount on the charges specified below.
 *
BUILDING RECORDS - COMMERCIAL / MULTIPLE DWELLING
(E.g. Unit complex or single unity within a complex, shopping centre, tenancy fit-out, and warehouse etc.)


Note: Unsuccessful searches and cancelled requests will not incur the below charges; however an unsuccessful/cancellation fee of $22 will apply.

Commercial building approval (Classes 2-9) E.g. Unit complex or single unity within a complex, shopping centre, tenancy fit-out, and warehouse etc.

The building records service includes the preparation of a digital file (in PDF format) redacted in accordance with the Information Privacy Act 2009.  A download link will be emailed to the customer that will remain valid for access to download for 28 days.
 *
PLANNING APPLICATION PACKAGE

Note: Unsuccessful searches and cancelled requests will not incur the below charges; however an unsuccessful/cancellation fee of $22 will apply.

Includes decision notice, plans and specifications approved by the assessment manager in relation to the decision notice.  Planning records may be accessed online free of charge via Townsville City Council's e-Planning service
 *
PAYMENT OPTIONS *
Once we have reviewed your request, a Customer Service Officer will contact you for your payment. There is no further action required of you at this time.
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