Complete all sections below to change your mailing address for all Council records. Please have requested documents ready to attach prior to submitting this request.

If your request is urgent please contact Council’s SERVE Centre on 13 48 10.

SECTION 1 - Applicant Details

Given name/s *

Surname *

Email address *

Phone number *

SECTION 2 - Mailing Address Details

Existing mailing address

(The mailing / postal address Council currently has on file)

Existing mailing address *

Suburb *

Postcode *

New mailing address

(Your current mailing / postal address)

New mailing address *

Suburb *

Postcode *

What date is this change to be made effective from? *

Immediately (once processed by Council)

Future date

When does the change take effect? * +

SECTION 3 - Council Records to be Updated

Select what Council records are to be updated with the mailing address change.

Select all that apply: *

Rates

Property Address *

Suburb & Postcode *

Authority to change *

I am the property owner; or,

I represent the owner (e.g. power of attorney, real estate agent, director, etc.) and have provided authority to Council authorising me to make this change

If you haven't provided a copy of your signed authority, please upload it here:

Do you intend to claim owner-occupied benefits on your property? *

Yes

No

CATEGORY 1 - STATEMENT OF OCCUPANCY

Townsville City Council offers a different rating category to ratepayers who own and occupy a property as their residential principal place of residence. For details of this please refer to the Schedule of Rates and Charges which is available on Council's website.

To be eligible applicants must meet the criteria below:

▪ This category is restricted to the owner-occupiers’ residential principal place of residence only (ie: to one property only)

▪ This category applies to land held in the name of a natural person and does not apply to land held in Trustee, Company, Firm, Corporate or other like legal entity ownership

▪ One of the owners must be living permanently on the property, or

▪ The property must be in the name of a deceased or bankrupt estate and occupied by a surviving spouse or immediate family, or

▪ The owner is absent on health grounds, such as being a patient in a nursing home or living with family or friends and the property is not being rented

*

I declare that I am the owner and permanently reside at the property indicated below. I agree that if this declaration proves incorrect, the Council reserves the right to recover the rates foregone and refuse any future application. I am also obliged to advise the Council immediately if the property ceases to become my principal place of residence.

Do you require a copy of your rate notice? *

Yes

No

A copy notice will be emailed to the email address provided on this form, if no email address has been supplied, a paper copy will be forwarded to your new address.

Are there additional properties owned that require a change of mailing address? *

Yes

No

Second Property *

Suburb & Postcode *

Third Property *

Suburb & Postcode *

Fourth Property *

Suburb & Postcode *

Fifth Property *

Suburb & Postcode *

Animal Registration

Authority to Change *

I am the Animal Owner

To help us keep your animal ownership information up-to-date, please provide the following details about animals kept at your property.

What is the PREVIOUS kept-at address? *

What is the NEW kept-at address? *

Is the mailing address the same as the NEW kept-at address? *

Yes

No

What is the NEW mailing address? *

PLEASE NOTE – Existing approvals to keep additional Cats or Dogs above the Local Law allowed limits do not transfer between properties. A new approval will need to be sought for the proposed new address the animals are to be kept at.

Details of animal/s to be moved to NEW address *

Do you need to add more animals?

Yes

No

Customer Service Requests

Authority to Change *

I am a Customer with current open complaints and/or requests for service

By selecting this option, the mailing address provided will be used for all future correspondence relating to any current or open Customer Service Requests.

Library Services

Authority to Change *

I am the Card Holder

To ensure your contact details are updated correctly please provide the information below.

Account name *

Account number *

Are your existing and new mailing address details the same as those provided at the top of this form? *

Yes

No

What is the OLD mailing address? *

What is the NEW mailing address? *

Food Licence

Authority to Change *

I am the Licensee

To ensure your Business Licence details are updated correctly please provide the information below.

Business Licence number/s *

Name of Licensee *

Current Development Applications (requiring decision)

Authority to Change *

I am the Applicant/Responsible Person

I am a company representative

What is your title? *

To ensure your current Application details are updated correctly please provide the information below.

Application Number *

Are your existing and new mailing address details the same as those provided at the top of this form? *

Yes

No

What is the OLD mailing address? *

What is the NEW mailing address? *

Debtors / Creditors

Authority to Change *

I am a company representative

What is your title? *

Account Name *

Customer Number (found on invoice) *

Are your existing and new mailing address details the same as those provided at the top of this form? *

Yes

No

What is the OLD mailing address? *

What is the NEW mailing address? *

Privacy Collection Notice

Townsville City Council collects and manages personal information in the course of performing its activities, functions and duties. We respect the privacy of the personal information held by us. The way in which Council manages personal information is governed by the Information Privacy Act 2009 (Qld). We are collecting your personal information in accordance with Local Government Act 2009 so that we can assess your application and update your details in relation to your account. Generally, we will not disclose your personal information outside of Council unless we are required to do so by law, or unless you have given us your consent to such disclosure. For further information about how we manage your personal information please see our Information Privacy Policy.